Buffalo Wild Wings, the popular chicken wing restaurant, is once again under fire for its questionable pricing practices. Recent reports suggest that some locations have been tacking on an extra ninety-nine cents to takeout bills, without proper disclosure to customers. This move has angered many loyal patrons who feel cheated by the chain’s attempt to squeeze more money out of them.
The controversy came to light on June 21, 2023, when it was revealed that Buffalo Wild Wings was conducting a “test” to see if they could get away with the additional fee. However, as news spread and public outrage grew, the chain decided to discontinue this practice by the end of the summer.
A spokesperson for Buffalo Wild Wings confirmed the takeout fee test and stated that it would be removed. They also emphasized that customers were informed about the fee before making their purchases. However, this claim has not been well-received by the customers who felt deceived.
This is not the first time Buffalo Wild Wings has faced legal trouble over its pricing practices. In a previous class action lawsuit filed in July 2022, the chain was accused of charging a secret takeout fee and engaging in “false and deceptive” business practices. The lawsuit, filed by plaintiff Divane Pittman, aimed to represent hundreds of thousands of Buffalo Wild Wings customers who were allegedly cheated by the chain’s misleading menu prices and hidden fees.
The complaint argues that Buffalo Wild Wings is trying to secretly inflate food prices by adding a “Takeout Service Fee” without clearly disclosing it. This practice is seen as a deceptive tactic to increase profits while misleading customers about the actual cost of the food they order.
In addition to seeking restitution for customers who were charged the extra fee, the lawsuit demands reimbursement for any additional charges related to this deceptive tactic, such as taxes and associated fees. Furthermore, it calls for a halt to the use of the takeout fee in order to protect future customers from falling prey to Buffalo Wild Wings’ deceptive pricing practices.
Divane Pittman is represented by Golomb & Honik, P.C., a national law firm specializing in consumer fraud and false advertising. The attorneys strongly believe that many other customers may have been affected by Buffalo Wild Wings’ deceptive pricing practices and are prepared to fight for justice on their behalf.
This entire situation serves as a reminder for customers to be vigilant and informed about the pricing practices of the establishments they frequent. It’s important that businesses uphold transparent and ethical practices, ensuring that customers’ hard-earned money is well-spent.
